Delivery and Returns

In the realm of e-commerce, efficient delivery and clear return policies are critical components that contribute to customer satisfaction and retention. This page aims to elucidate the delivery timelines and try-on policies that govern the purchasing experience.

• Delivery:
  • Clothing items will normally take up to 5 business days.
  •  Handmade bags will normally take up to 14 business days.
    
    

Moreover, the try-on policy is designed to enhance customer confidence in their purchases. Upon delivery, customers are afforded a brief window of 10 minutes to try on their items while the courier remains present. This unique approach allows customers to assess the fit and comfort of the clothing immediately, thereby reducing the likelihood of dissatisfaction with the purchase.

Should the items not fit as anticipated, customers have the option to return them. The return process is streamlined, requiring customers to pay only the shipping fees associated with the return. This policy not only facilitates a hassle-free return experience but also underscores the commitment to customer satisfaction.

In conclusion, understanding the delivery and try-on policies is crucial for consumers engaging in online shopping. These policies are structured to provide a seamless experience, ensuring that customers can make informed decisions while enjoying the convenience of e-commerce.